Remarkable Iben Robot Intelligent Machine Provider

Beijing Huiwen Science & Technology (Group) Co., Limited (iBen Robot) initiated as an iBen Robot Intelligent provider in March 2016 as an AI technologies provider to provide its users with an intelligent spraying robot system. iBen Robots strives to provide its client with high-quality and affordable robots for software implementation. We are aware that each organization works with a different mindset and contains a distinct business operation size. Hence, we provide automated solutions at a single platform for trade e-commerce industries.
iBen robot intelligent has swiftly come forward and have joined the fight against the global pandemic. It is using the robust power of AI technology and has launched a new intelligent disinfection robot for the protection of the people's lives. As per the facial recognition, the robot guides the customers to pick the right product and receive accurate answers to better solve problems between strangers.

Best Iben Robot Intelligent Manufacturer in China

As per clients’, customization iBen robot intelligent can hold an ideal and intelligent lively Speech Present for clients. It better solves the errors in speaking. The sterilization activity is completed through diffusing micron-level liquid beads over those areas that need to be sterilized. When the droplet’s average diameter of is less than ten μm, the sprayed mist can loosely be said to be “dry”. Through iBen Robot Intelligent, the dry mist droplets will not settle and undergo array movements and also will not aggregate together to manufacture large droplets. The droplets will also bounce after contact with the surface, and won’t burst to wet the surface. This type of features defines that they can move to areas that are normally difficult to reach.
iBen Robot hunts and employs the best minds and sophisticated technologies like artificial intelligence (AI) and computer vision to manufacture autonomous systems, facial recognition, pattern recognition, situation awareness, and navigation. To provide a robotized machine's quality performance, we use the smart robot system platforms for robot development depending upon clients’ technical needs. We employ powerful frameworks along with cloud solutions for serving robots. We use online customer services to establish strong connections with our clients. With our iBen Robot, intelligent spraying robot, UVC robot, and disinfection robot services, we try to initiate a relationship that is based on efficient communication.

What can IBEN All-Channel Intelligent Customer Service do?

Robot call

One-click import of customer data, which is most suitable for the business process, allowing robots to efficiently complete outbound tasks

Auto answer

The robot can automatically answer customer calls during peak traffic hours and customer service hours, and provide professional answers to customer questions to actively guide the sales process

Intelligent Q&A

Provide multiple channels (WeChat, website, app, Weibo, api, etc.) service access to meet customers' online intelligent question and answer services, and display to customers through multiple modes such as pictures, text, sound, video, etc.

Data Analysis

Perform data analysis on the statistics of the number of customers, reception time, hot issues, customer distribution, etc. of each access channel, and present them clearly in the form of reports

Agent assistance

The robot cooperates closely with the agent, and corrects and guides the agent's speech at any time to improve the service quality

Customer ratings

According to the content of human-computer interaction, automatically determine the customer's intention, clearly mark the customer's level, and then divide it into the customer information database, which is convenient for enterprise management.

Provide the Most Valuable Omni-Channel Intelligent Customer Service Platform

Fast response

The omni-channel intelligent customer service has a large number of independent research and development technologies in communications, ASR, NLP, TTS and other technologies, and the interactive response time can reach within 800 milliseconds to quickly respond to customer needs

Live voice

Live voice engine, can be customized according to customer needs

Support interrupt

The user can interrupt at any time while the robot is speaking

Accurate identification

Accurate voice, semantic, intention recognition and dialogue management, accurately mine user needs, filter user intentions, and identify user interests/p>

Multi-round conversation

Self-configuration of multi-round conversation scenarios, suitable for scenarios such as information inquiry, identity verification, and contextual question and answer

User portrait

Identify the user's gender, emotion, and age through the dialogue

Statistics

Information exploration and statistics on massive dialogue data, understanding customers, insight into markets, optimizing products, services, and marketing methods

Autonomous speech configuration

Open dialogue management engine, customers can configure and modify robot vocabulary and knowledge base independently

Man-machine collaboration

Mark the questions that the robot cannot answer, and follow up by the manual agent, or directly transfer the artificial agent. During the reception, the artificial agent can see all the conversation records between the robot and the customer, and can obtain real-time assistance from the robot